We start our story off back in December 2012,
I heard about this new thing call beauty boxes and signed myself up for Glossy Box (RIP), then as I explored other options I saw that you can get boxes for ahem.. the Bedroom, If you know what I mean!
I was introduced to Spicy Subscriptions,
Get monthly romantic surprises to your door, with Free and Discreet shipping. Spicy Subscriptions is the best and most convenient way to spice up your love life.
You'll receive a curated collection of Romance, Intimacy & Beauty products hand-picked from our Spice Shop. The Spice Box contains Romantic Gifts and an assortment of Intimate Items, Massage Oils, Sexy Lingerie, Romantic Fragrances and more!
Get the Premium Spice Box: $24.95/month
Get the Deluxe Spice Box: $34.95/month
It was good but I was not super-duper-over-the-moon about the company and buying from the USA. Less than 2 days later I heard about Luvmybox a Canadian company based out of Vancouver which was owned by the same people as a popular dating website POF. I thought Damn, they have all of their past boxes online for people to look at so they don't hide behind anything, they are Canadian so free shipping really is free(!) and the boxes look super awesome and classy- not slezzy.
Ok so I am locked in with Spicy for 4 months (It was the cheapest deal) (Jan to April), In april I will not renew my subscription and switch to Luvmybox. Ok Done!
In March I was telling my best girlfriend "B" about these boxes and recommended that she subscribe to Luvmybox as it was more what she was looking for. She signed up and received the April box right on time and loved it!
So after the 4 months with Spicy were up (See my February Box Review here!) I decided that my box wasn't that worth it ( I had the Deluxe) and with stars in my eyes I headed over to Luvmybox with a spring in my step and clicking my heels the whole way.
On April 30th Luvmybox posted on FB
"Liquid Lady Love? What's that all about? Better Sex with Dr Teesha tells you more in our blog..."
On May 3rd I recived the following email,
LUVMYBOX | SUBSCRIBE | HOW IT WORKS | ABOUT | ||
Dear Friends, | ||
Luvmybox is excited to become part of the Boink Boutique family. What this means for you:
Want to sign up? Save 20% on any of the Boink Boxes with discount code: welcomeluvmybox20 Check out all of their boxes: http://info.boinkboutique.com/ While we transition to their systems we are here to help. Please email Love@BoinkBoutique.com for customer support or if you need anything please email Chris Boink Boutique’s Founder and CEO directly at Chris@BoinkBoutique.com Great things to come! Kim and Chris |
||
You are receiving this
email because a friend thought you'd be interested in Luvmybox. Please add info@luvmybox
to your safe email list to ensure you receive our email notifications. If you would
prefer not to receive emails from Luvmybox in the future, you can unsubscribe at any time. Copyright © 2012
Luvmybox. All rights reserved.
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On May 4th Luvmybox posted on FB
"We wanted to let all of our followers in on an exciting secret!!! Luvmybox and BoinkBoutique have merged, offering you a wider selection of box choices! Check out all the fun and sassiness here http://info.boinkboutique.com/boinkbox/"
Again say what!?!
Ok so Luvmybox is no more and has merged with BoinkBoutique.... No options to cancel, nothing about what happens to our PAID for boxes, no more information period.
As mentioned in my Beauty Boxes Going Bust post I was holding out on judgment until I knew for sure what is going on. I had really high hopes for this one as it was Canadian and from Vancouver. I will keep you lovely's updated! I hope that the box is in fact on its way and we aren't being duped.
May 13th Chris sends us an email saying
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End of May rolls around and we haven't heard anything about our boxes we (my self and about 2 or 3 others) have been posting on the FB page about when our boxes are going to come. ( I cant tell you exactly when as the comment section of the FB page has since been deleated, my guess is due to yours truly raising a fuss, but acording to Luvmybox it was around May 21st and 24th). No responses back.
So June 10th I sent this email to Boink
Hi,
I am a transfer from the Luvmybox and I was just wondering a) when our may box will arrive and if I can get a tracking number for it. and b) when our June box will be shipped.
Also I bought the 3 month plan with my first box in May and the last being in July, will I be automatically charged for another months or will I be able to pick a new box from the boink boutique?
Thank you
Never heard back,
Sent the same email again on June 11th to both Luvmybox and Boink.
Surprise, Surprise, No response.
On June 5th this was posted to the LMB facebook wall
So they have already taken out another ~$35, when we haven't even gotten the first box yet!
At this point we have been posting to the wall asking why no one is returning our emails, and Boink on June 17th had this to say,
Happy Monday Boinkers! We reply to every email we receive. Please check your spam/promotion folder to make sure they don't end up in there! Have a great day!
To which we all screamed Oh No you don't!
Disagree. You haven't responded to my emails yet! I still haven't received my may box. Subscription cancelled. That's for sure
Yes. But it's just your courteous "thanks we got email email"
The next email I received was on June 19th
Greetings, We thought you'd like to know that we shipped your items,
and that this completes your order.
Thanks for shopping with us, and we hope to see you again soon. Your order was shipped via Purolator Ground,
and is estimated to arrive June 24, 2013 - June 26, 2013. The following items were included in this shipment: 1 x BoinkBox (Boink) (Please allow 24-48 hours for tracking number to be
recognized on the carrier website.) Thank you for your purchase.
Thank Freaking God! The box is now almost TWO MONTHS LATE!
On June 20th this was posted to the LMB FB page
On Facebook here is the FULL PM conversation is what was sent between myself and Boink,
On June 21st I sent this email to Chris who is Boink Boutique’s Founder and CEO
Hi Chris,
I just want you to be aware of what is going on with Boink and I.
After many, many emails ending on June 11th None have been returned other
than the "We have your email" email. Finally I was able to get in contact
with someone via FaceBook private message. I have a few concerns, one of
them being why is LuvMyBox still able to charge my credit card if they are
no longer a company and no longer taking new clients?
*Boink Boutique <https://www.facebook.com/ BoinkBoutique>*
than the "We have your email" email. Finally I was able to get in contact
with someone via FaceBook private message. I have a few concerns, one of
them being why is LuvMyBox still able to charge my credit card if they are
no longer a company and no longer taking new clients?
*Boink Boutique <https://www.facebook.com/
*Hi Marie! You will automatically be charged again with luvmybox unless you
go into your account and cancel your subscription. You can always sign up
for our subscription boink box if you sign up after July 15th you won't go
a month without a box! Hope I answered all your questions!*
go into your account and cancel your subscription. You can always sign up
for our subscription boink box if you sign up after July 15th you won't go
a month without a box! Hope I answered all your questions!*
My Response Back was:
I am really quite disappointed with my box for many reasons (which I also
messaged the FB group about as well. I was told that *"The equivalent to
Luvmybox would be the monthly box @ $50. Yet our quarterly box is really
popular because it includes a luxury toy!"*
messaged the FB group about as well. I was told that *"The equivalent to
Luvmybox would be the monthly box @ $50. Yet our quarterly box is really
popular because it includes a luxury toy!"*
I really hope that the box I just received is not the $50 one, because what
ever it is I don't want to buy it again (It is not worth $50, I don't think
I would even pay $20 for it). I liked Luvmybox because it was a classy,
Canadian(!!) company, where everyone got the exact same thing, There was a
theme, and we got high class 'expensive' products and samples. I signed up
for the box at the end of April so that I would get my May box (I was so
excited to be able to switch from Spicy Subscriptions an American company).
Then we found out that Boink bought luvmybox, I was given no notice and no
option to cancel my current order. (I'm stuck paying for this "box" till
July!) I feel like I wasted $100. I don't know what to do, if I continue to
get the boxes I'm just going to be sad and disappointed each time they
arrive. Other than here on FB within the past day or two none of my emails
have been answered- I only got the courteous "thanks we got email" email. **
ever it is I don't want to buy it again (It is not worth $50, I don't think
I would even pay $20 for it). I liked Luvmybox because it was a classy,
Canadian(!!) company, where everyone got the exact same thing, There was a
theme, and we got high class 'expensive' products and samples. I signed up
for the box at the end of April so that I would get my May box (I was so
excited to be able to switch from Spicy Subscriptions an American company).
Then we found out that Boink bought luvmybox, I was given no notice and no
option to cancel my current order. (I'm stuck paying for this "box" till
July!) I feel like I wasted $100. I don't know what to do, if I continue to
get the boxes I'm just going to be sad and disappointed each time they
arrive. Other than here on FB within the past day or two none of my emails
have been answered- I only got the courteous "thanks we got email" email. **
Luvmybox was a Canadian company, this box was NOT Canadian friendly! I
can't even use the $50 GC for Naked Wine as they don't ship to Canada. I
don't know what to do.....
can't even use the $50 GC for Naked Wine as they don't ship to Canada. I
don't know what to do.....
Here is a breakdown of what I can buy the box for,
- Bondage tape ~$4.31
- Wet Lube ~$9.24
- Tenga Male Egg thing ~ $6.35
- The oral sex thing I cant see spending more than.... lets be kind and
say ~$2.50
- That means that the *unmarked, unpackage'd one speed toy has to be
worth ~26.70 just to break even.
- Wet Lube ~$9.24
- Tenga Male Egg thing ~ $6.35
- The oral sex thing I cant see spending more than.... lets be kind and
say ~$2.50
- That means that the *unmarked, unpackage'd one speed toy has to be
worth ~26.70 just to break even.
I really don't know what to do. Please help me, I don't want to make a big
fuss but I am really unhappy and disappointed.
fuss but I am really unhappy and disappointed.
Thank you for your time
Again today I emailed Chris again,
I am not happy at all,
I still haven't received a
refund. I posted how upset and hurt I was on the facebook page under one
of the posts because public comments are no longer allowed, as others
should know what this company is like. I was then Private messaged
through facebook almost immediately saying
"A refund was sent today, I confirmed with the luv my box
staff. It should be sent on your card. Give it a couple days and if you
don't receive it then send me another message. Best, Christina Boink Boutique"
I then went back to the page to see that not only were my comments removed but I was removed from the page as well!
I really mad right now and will be making my comments and feelings known.
As far as I know my CC has not been refunded and I will be opening up a claim with Visa for the full amount.
M.~Love and Louboutin
XOXO